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Do I know how? The motor will amplify your muscle power through sensor control - the more force you use on the pedals, the more support the motor will give you. If you've ridden a traditional bike, you'll have no trouble riding an electric bike.
An electric bike is, in principle, a motorised motorcycle or scooter? No, electric motorcycles and scooters have a level of motor support that is manually adjusted by so-called "throttle-assist". For electric bikes, the motor support depends on the pedalling speed and pedalling force. The level of support intensity can be adjusted with different motor modes. Read more about the anatomy and design of electric bikes on our blog.
What's the best thing about electric bikes? You'll see more! You'll experience more and for longer! You'll do more! Modern electric bicycles are packed with a variety of technological solutions that allow you to control and customise the bike according to your individual needs, making it more rewarding and fun to use, such as E-tube, NYON
Do I need a licence/rights? No, an electric bicycle with a motor power not exceeding 250W and a maximum speed up to which the electric motor will provide support limited to 25km/h is treated as a conventional bicycle and may be used on footpaths and in traffic, subject to the rules for the use of conventional bicycles.
Does an electric bicycle have to be registered with the CSDD? No, an electric bicycle with a motor power not exceeding 250W and a maximum speed limited to 25km/h is treated as a traditional bicycle and may be used on footpaths and in traffic in accordance with the rules for the use of traditional bicycles. However, we recommend that you register both traditional and electric bicycles with the CSDD as this will help you deal with insurers and the police in the unpleasant situations of theft or accidents.
How fast can I ride an electric bike? The electric motor will support you up to 25 km/h - faster speeds will depend on your physical abilities.
What does the price of an electric bike depend on? The price of an electric bike will depend on three things: the motor and its torque (NM), the battery capacity (W/h), the level of equipment (fork, frame, wheels, tyres).
What are the most important performance characteristics of an electric bike? The most important quality indicators for an electric bicycle are motor torque (preferably > 65 NM) and battery capacity (preferably > 500 W/h). The motor power will be the same for almost all bikes - 250 W.
What is torque (NM) and what does it do? Simplified explanation. Torque allows a more efficient/flexible use of the engine power at different engine speed ranges. In other words, an engine with higher torque (NM) will provide a more comfortable ride as the bike will require less gear adjustment to use the full power of the engine.
How much does an electric bike weigh? An electric bike has a motor, batteries, bigger brake discs, bigger, wider tyres, a stronger frame and discs, so it weighs more than a traditional bike. An electric bicycle weighs 24-32 kg, while a traditional bicycle weighs 12-14 kg.
What maintenance and servicing is required for an electric bike? As with a traditional bicycle, an electric bicycle is recommended to have one free service/adjustment after the first 200-300 km. Periodically, manufacturers make software updates that improve the performance of the bike. This update will be carried out by service technicians and will cost 30-50 EUR. There are no other scheduled services for an electric bicycle, but wear and tear on the chain, sprockets and brake linings should be taken into account.
Can any bike shop service and repair electric bikes? No. Service technicians must have the appropriate Bosch or Shimano licence/certificate to repair or service the bike's electrical system.
How is battery capacity measured and what is W/h? Battery capacity is measured in watt hours - W/h. In theory, a 500 W/h battery will keep a 250 W motor running at maximum power for 2 (two) hours. In practice, such a battery can be used for considerably more than 2 hours, as the maximum engine power is only used for a small fraction of the total journey
What is the maximum range per battery charge? Depends on the selected motor support mode, road surface/relief, total weight, type of bicycle and other conditions. Manufacturers usually specify a range of 60-150 km. Bosch has created an indicative distance calculator: https://www.bosch-ebike.com/en/service/range-assistant/
How long does the battery need to be charged? Depends on the capacity of the battery, the level of charge before charging and the capacity charged. Usually 3-5 hours.
How do I switch off the battery and remove the battery? The battery can be switched off simply by pressing a special button on the frame or control display. The battery can be easily removed and recharged in the apartment or garage.
Can the battery be replaced or replaced with a more powerful/capacity battery? Yes, the battery can be replaced or exchanged with a more powerful battery. Manufacturers generally follow one battery standard for all their bicycle models.
What are the warranties and battery life? Bosch batteries are guaranteed for up to 2 years and at least 500 charge cycles, after which the battery will retain at least 70% of its original capacity. Shimano batteries are guaranteed for at least 2 years and at least 1000 charge cycles, after which the battery will retain at least 60% of its original capacity.
Are the batteries water safe/resistant? Yes. The bike frame and batteries are designed to provide adequate IP protection for the batteries so that the electric bikes can be used in all weather conditions.
Which motor system is better: Shimano or Bosch? Both systems are equivalent and together account for 90% of the electric bicycle market. The Bosch system is slightly more robust and powerful, while the Shimano sensors are more intuitive, quieter and more comfortable. Both systems are of very high quality and overall the differences are not significant.