We are proud to represent the world's leading bicycle and bicycle accessories brands TREK and BONTRAGER, which offers extensive warranty programs that go well beyond the law and build relationships with their clients on absolute principles of mutual trust and loyalty.
Our team will be happy to help and support you even in unpleasant life situations, which, unfortunately, sometimes happen.
Accidents sometime happen!
However, if there is an accident / incident that cannot be considered as a warranty case, such as you fall, hit a curb / parked car, you hit a car or you enter a garage with a bicycle on the roof, TREK will provide you with a 20% discount on a new frame.
If you find yourself in this situation, please stop using the bike and contact us.
Unconditional replacement of carbon wheels & rims!
Bicycle wheels with carbon rims are a significant investment for every rider, so TREK and BONTRAGER provide an unconditional guarantee for the first 2 years of use. If a stone, curb or an accidental pit from your car tires breaks the carbon wheel of your bike, TREK and BONTRAGER will replace it free of charge!
Unconditional helmet replacement!
If you have suffered an accident or fall, BONTRAGER will give you a new helmet without any additional conditions within one year of purchasing the helmet!
Unconditional replacement of bicycle accessories!
Use and enjoy the purchased BONTRAGER product and perceive the first 30 days as a test period! If the purchased BONRTAGER bicycle accessory (clothing, shoes, helmet, bicycle bag, bicycle lamp, etc.) does not give the expected satisfaction and you are not satisfied with it, you have the right to exchange the product or receive a refund within 30 days without any additional conditions! You can read more about the TREK and BONTRAGER loyalty program on TREK website
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